Privacy Policy (Luxe Watch Boutique)

This Privacy Policy explains how Luxe Watch Boutique collects, uses, stores, protects, and discloses personal information of users who visit or make purchases on our website. We are committed to transparency, protecting your privacy, and complying with applicable data protection laws in the United States, European Union, and the United Kingdom.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information

We collect personal information necessary to process orders and provide customer support, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Account login details (if you create an account)
  • Order and transaction history

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited and interactions
  • Referral and exit URLs
  • Date and time of visits
  • Cookies and similar tracking technologies

C. Optional Information

You may voluntarily provide additional information, including:

  • Customer support inquiries
  • Product reviews or testimonials
  • Responses to surveys or promotional offers

2. How We Use Your Information

We use your information to:

  • Process, fulfill, and deliver orders for watches, jewelry, and handbags
  • Provide customer support and order updates
  • Improve website functionality and user experience
  • Personalize content and product recommendations
  • Prevent fraud and unauthorized transactions
  • Send marketing communications (where permitted and with consent when required)
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (EU & UK GDPR)

For users in the European Union and the United Kingdom, we process personal data under the following legal bases:

  • Performance of a contract (order fulfillment)
  • Your consent (marketing communications and cookies where required)
  • Legal obligations
  • Legitimate business interests (security, fraud prevention, service improvement)

4. Sharing & Disclosure of Information

We may share personal information with trusted third parties only when necessary, including:

  • Secure payment processors
  • Shipping and logistics partners
  • Email and customer communication services
  • Fraud detection and security providers
  • Government or regulatory authorities, when legally required

We do not sell, rent, or trade personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember shopping cart items and user preferences
  • Analyze website performance and traffic
  • Support marketing and advertising efforts

You can manage or disable cookies through your browser settings or cookie preference tools. Disabling cookies may affect website functionality.

6. Data Protection & Security

We implement appropriate technical and organizational security measures, including:

  • SSL encryption
  • Secure third-party payment gateways
  • Access controls and monitoring systems

While we take strong precautions, no method of data transmission over the internet is completely secure.